Initial communication came via email from a woman who did not include her job title in her signature. Assuming she was in HR, I replied and agreed to the interview, which would be three days later, 60 miles from my apartment in Manhattan. I don't have a car so I rented one just for the interview. She told me I would be meeting with one person, a District Sales Manager. I arrived early and was met by someone whose name was not the same as the DSM's, and asked to wait in the very nice, well decorated lobby. About ten minutes later, the same person who greeted me explained that he would be conducting the interview along with the DSM. Not knowing who this person was kind of through me off, but I remained extremely positive and upbeat throughout the interview. It was immediately made clear to me that this was the first in a three step process, and that information was genuinely appreciated. Still, the person asking most of the questions never made clear who he was, and why he was there. I did not research him because I had no idea he would be there, so when it came time to ask questions, I mainly focused on who he was, his role in the company, etc. I asked pointed questions regarding expectations, sales quotas, and the like. I left with the general impressions that I would be called by the end of the week for the second round. In fact, I was told as much. I sent follow-up Thank You emails to all three people who had contacted me up to that point, along with personalized Thank You cards. At the end of the next week, I received an email from the woman who initially contacted me saying they would not be pursuing me for further interviews. I looked more closely into her role with the company and she is an Administrative Assistant, and not in the HR Dept. So basically, a Secretary was contacting me throughout this entire process, and when it came time to tell me I was not getting the job, the two higher ups left it to her to do their dirty work. EXTREMELY UNPROFESSIONAL.