Amazon Customer Service interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 19%Campus RecruitingCampus Recruiting
- 5%Employee ReferralEmployee Referral
- 2%RecruiterRecruiter
- 2%OtherOther
- 1%In PersonIn Person
- 1%Staffing AgencyStaffing Agency
Interview search
134 interviews
Amazon interviews FAQs
- Customer Service applicants have rated the interview process at Amazon with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 23 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
- Common stages of the interview process at Amazon as a Customer Service according to 59 Glassdoor interviews include:
Skills test: 19%
Phone interview: 18%
One on one interview: 14%
Background check: 12%
Personality test: 11%
Presentation: 8%
Group panel interview: 5%
IQ intelligence test: 5%
Other: 4%
Drug test: 4%
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