Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Amazon reviews | Amazon jobs | Amazon salaries | Amazon benefits | Amazon conversations
      Amazon interviewsAmazon Customer Service interviewsAmazon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation & Benefits
      avatar
      Meta
      4.6★Compensation & Benefits
      avatar
      Amazon Web Services
      3.9★Compensation & Benefits
      avatar
      PayPal
      3.7★Compensation & Benefits

      Customer Service Interview

      Sep 6, 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Amazon in Aug 2011

      Interview

      I applied online and was contacted over the phone before the week was over. This initial contact was also a 30 minute screening interview that consisted of questions about my background and behavioral tests. I was offered an in-person interview. At the compound, I was given a skills test which consisted of my ability to navigate the internet and Amazon's site. After printing off the test I was able to have my one-on-one. The HR rep was nice and really sold me on working for Amazon with tales of perks and international travel. I mentioned something in my background and she perked up and I had to make a split second decision whether I should pursue it or not. I told her of an interest and I knew there was an opening in that area available that paid handsomely. Alas, I thought I might look like a flake and told her it's an interest but I'd rather focus on what was before me. She liked my answers to the behavioral questions and it was more than obvious that I got the job based on her reactions and the fact that she recommended me for a better position with higher pay. A couple of days later I was offered the position over the phone and I accepted.

      Interview questions [1]

      Question 1

      What would your ex-employers say is your biggest strength / weakness?
      Answer question
      2

      Other Customer Service Interview Reviews for Amazon

      Customer Service Interview

      May 12, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Amazon

      Interview

      Phone screen for about thirty minutes. Asked mostly behavioral questions and situational information. Described the role and gave details on the specifics of the job. Didn't get deep into the experience side but asked general questions about experience and qualifications

      Customer Service Interview

      Mar 18, 2026
      Anonymous Interview Candidate
      Prague
      No offer
      Neutral experience

      Customer Service Interview

      Mar 17, 2026
      Anonymous employee
      Chandigarh
      Accepted offer
      Positive experience
      Easy interview
      Average interview

      Application

      I interviewed at Amazon (Prague)

      Interview

      Everyone was very nice. It was a three step process but I only made it to the second one because I wasnt really prepared, they made A LOT of behavioral questions which I didnt expected to be honest.

      Interview questions [1]

      Question 1

      A bunch about the company and their values, which are a lot
      Answer question

      Application

      I interviewed at Amazon (Chandigarh)

      Interview

      My interview experience was positive and insightful. The interviewer was friendly and asked relevant questions. I felt confident, learned new things, and improved my communication and problem-solving skills during the process.

      Interview questions [1]

      Question 1

      Tell me about yourself ?
      Answer question