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      Cloud Support Engineer II Interview

      Jun 19, 2022
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (Portland, OR) in Jul 2019

      Interview

      There was an Initial phone screen by HR. This was followed by an online simulation of a working environment complete with constant messaging app messages from various departments and a quiz about work prioritization. The final round was a multi-person round robin interview session with four separate in person interviews. The process setting up interviews with HR was not smooth at all. They would leave you waiting until the last minute, as if you didn't have anything better to do than wait on their beck and call to set up a day and time for your interview. The work simulation was eerily similar to being on the job with multiple priorities thrown at you. The in person round robin interviews depended on the interviewer and their skills. A couple of the interviewers seemed like they were going through the motions because they had to help with interviews and would rather have been somewhere else. One person was actually very short with me, bordering on belligerent. The technical interviews were formulaic and the interviewers couldn't function outside of their interview formula and really engage on a personal level. The worst part of the process was the end. I thought it was unlikely that I would get an offer as I felt I did not do well in their interview format and did not target my STAR format answers properly for the job. However, after not hearing anything for several weeks, I had to call them to find out whether I had been officially rejected rather than hearing it from them promptly. And that made me feel like they really didn't care about me as an individual. The process overall took too long, they expect you to jump through hoops and be available at the snap of a finger for their scheduling and you are just a number, not a human being to them. I have had AWS recruiters contact me for other positions since then and have not bothered because I do not feel like subjecting myself to that treatment again. The AWS luster has faded as the result of that experience, and it is no longer an aspirational place to work, it is just like any other job in my eyes.

      Interview questions [1]

      Question 1

      Q: Tell me about one time when you screwed up. What did you learn from it?
      Answer question

      Other Cloud Support Engineer II Interview Reviews for Amazon

      Cloud Support Engineer II Interview

      Mar 4, 2025
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Dublin, Dublin)

      Interview

      Initial phone screen round they will ask about networking, linux, hadoop and spark as well as from your resume and experience. What happens when we type amazon.com? Explain Hadoop architecture? Explain Broadcast join? How does spark work?

      Interview questions [1]

      Question 1

      Asked about spark, hadoop and networking questions
      Answer question

      Cloud Support Engineer II Interview

      Jan 25, 2024
      Anonymous employee
      Nairobi
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Amazon (Nairobi) in Nov 2023

      Interview

      Set of 4 interviews, most questions were behavioral/situational questions. The overall experience was good. The interviewers were understanding and most of the time the interview turned into a conversation. The whole process took about two months from the time of application to the last step.

      Interview questions [1]

      Question 1

      Not allowed to share due to signed NDA
      Answer question

      Cloud Support Engineer II Interview

      Aug 20, 2023
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1 day. I interviewed at Amazon (London, England) in Aug 2023

      Interview

      He didn't ask me anything about Linux, DNS, TCP, OCI... Only according to my profile, ask me some big data questions, and even he doesn't understand the big data field. He also mentioned Kafka/zookeeper, brain split. Elasticsearch basic questions

      Interview questions [1]

      Question 1

      1.Kafka/zookeeper, brain split 2. Elasticsearch basic questions 3. big data ask some dumb questions, such as fetching data split progress 4. bigdata database layer design
      Answer question


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      Amazon interviews FAQs

      • Cloud Support Engineer II applicants have rated the interview process at Amazon with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Cloud Support Engineer II roles take an average of 46 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
      • Common stages of the interview process at Amazon as a Cloud Support Engineer II according to 12 Glassdoor interviews include:

        Phone interview:  24%

        One on one interview:  22%

        Background check:  9%

        Group panel interview:  9%

        Presentation:  9%

        Skills test:  9%

        Drug test:  7%

        IQ intelligence test:  4%

        Personality test:  4%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(11123) ;
        2. Warehouse Worker(6916) ;
        3. Associate(6212) ;
        4. Software Engineer(6182) ;
        5. Area Manager(5707) ;
        6. Software Development Engineer (SDE)(3521) ;
        7. Fulfillment Associate
      (3411) ;
    • Software Development Engineer(3185) ;
    • Customer Service Representative(3047) ;
    • Program Manager(2484) ;
    • Operations Manager(2300) ;
    • Customer Service Associate(2220) ;
    • Sortation Associate(1868) ;
    • Manager(1455) ;
    • Process Assistant(1422) .
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