I applied online. The process took 2 months. I interviewed at Amazon (Albany, NY) in May 2020
Interview
There is not too much to say. After applying a few months later, I was sent an offer email after my background went through. Then I was yo go through a series of the paperwork online. Then selected my schedule and started the week prior.
Other Customer Service Representative Interview Reviews for Amazon
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.