Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Amazon reviews | Amazon jobs | Amazon salaries | Amazon benefits | Amazon conversations
      Amazon interviewsAmazon IT Support Engineer I interviewsAmazon interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      IT Support Engineer I Interview

      Jan 27, 2023
      Anonymous employee
      Phoenix, AZ

      Other IT Support Engineer I Interview Reviews for Amazon

      IT Support Engineer Interview

      Feb 19, 2026
      Anonymous employee
      North Haven, CT
      Accepted offer
      Positive experience

      Amazon interviews FAQs

      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Amazon (Phoenix, AZ)

      Interview

      Process was pretty painless. Three interviews total. First was HireVUE, then a technical interview and finally an LP (leadership principles) interview. The tech interview was medium difficulty. Anyone with an A+ could pass.

      Interview questions [1]

      Question 1

      What is an ARP table and how is it used?
      Answer question
      Easy interview

      Application

      I interviewed at Amazon (North Haven, CT)

      Interview

      They ask a lot of technical trivia questions that have nothing to do with the job. They like hearing stories about how you raised the bar and/or made your prior job better. Be familiar with the STAR method.

      Interview questions [1]

      Question 1

      What is a challenging issue you had to resolve?
      Answer question

      IT Support Engineer I Interview

      Feb 11, 2026
      Anonymous employee
      Daventry, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Daventry, England)

      Interview

      Panel interview with 4 people. One hour with each interviewer who will ask 2 to 4 questions based on leadership principles related to the job role you are applying for.

      Interview questions [1]

      Question 1

      Interaction with difficult customer and outcome
      Answer question

      IT Support Engineer Interview

      Sep 3, 2025
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Nashville, TN)

      Interview

      first starts with a phone screening. then if they pass you on you would meet with three individuals for about an hour each. Some of them might be in the area you are applying others might just be a manager from a different ORG.

      Interview questions [1]

      Question 1

      tell us about a time you handled a difficult situation.
      Answer question
      1
      • IT Support Engineer I applicants have rated the interview process at Amazon with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for IT Support Engineer I roles take an average of 37 days to get hired, when considering 83 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
      • Common stages of the interview process at Amazon as a IT Support Engineer I according to 83 Glassdoor interviews include:

        Phone interview:  23%

        One on one interview:  19%

        Presentation:  14%

        IQ intelligence test:  9%

        Skills test:  8%

        Group panel interview:  8%

        Personality test:  6%

        Drug test:  6%

        Background check:  5%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(11120) ;
        2. Warehouse Worker(6916) ;
        3. Associate(6212) ;
        4. Software Engineer(6179) ;
        5. Area Manager(5708) ;
        6. Software Development Engineer (SDE)(3521) ;
        7. Fulfillment Associate(3411) ;
        8. Software Development Engineer(3184) ;
        9. Customer Service Representative(3047) ;
        10. Program Manager(2483) ;
        11. Operations Manager(2299) ;
        12. Customer Service Associate(2219) ;
        13. Sortation Associate(1868) ;
        14. Manager(1455) ;
        15. Process Assistant(1422) .

      Jobs at Amazon

      6K jobs in United States
      IT Support Engineer I, OTS
      Tucson, AZ
      ·
      $25 - $41 /hr
      (Employer provided)
      View job
      SDE, Responsible AI
      Seattle, WA
      ·
      $144K - $194K /yr
      (Employer provided)
      View job
      Software Engineer I
      Seattle, WA
      ·
      $111K - $185K /yr
      (Employer provided)
      View job
      IT Support Engineer I, Ops Tech Solutions
      Dallas, TX
      ·
      $25 - $41 /hr
      (Employer provided)
      View job
      IT Support Engineer I, OTS
      Tracy, CA
      ·
      $25 - $41 /hr
      (Employer provided)
      View job
      View all IT Support Engineer I Jobs