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      Tech Support Interview

      Mar 5, 2016
      Anonymous employee
      Kent, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 months. I interviewed at Amazon (Kent, WA) in Feb 2016

      Interview

      I received an email approximately 6 months after I first applied online from a recruiter informing me that they liked my resume. I was asked some question regarding my experience in technical matters such as Linux and Cisco. About 2 weeks later I completed an online interview using my webcam and answered 6 additional questions mostly related to networking through Hire Vue video. About 5 weeks later I did an in person interview with the IT manager and with someone from the HR department. The interview with the IT manager was strictly technical, while the interview with the HR department was to see if I was a cultural fit based on Amazon's 14 leadership principles. Amazon does do a background check asking if you have been convicted of a misdemeanor or felony in the last 7 years through Accurate. They did not ask for arrests, just convictions. The also do a drug screening. I was not given a swab test, it was an urinalysis. The IT manager made it perfectly clear that this is not a school, I will not hold your hand, and it will be fast and hard.

      Interview questions [1]

      Question 1

      1. If you saw someone take something, what would you do? 2. We are on an honor system here. If you saw someone take something from the cafeteria without paying, what would you do? 3. How do you find your IP address? 4. What is active directory? 5. What is group policy? 6. What's a VLAN? 7. What's the difference between UDP and TCP? 8. What's the difference between a router and a switch?
      1 Answer
      5

      Other Tech Support Interview Reviews for Amazon

      Tech Support Interview

      Jun 9, 2022
      Anonymous Interview Candidate
      New Delhi
      No offer
      Negative experience
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      Application

      I applied online. I interviewed at Amazon (New Delhi) in Mar 2022

      Interview

      Technial issues. No mackbooks supported. Window are supported. How to do when it is not Supported by the team and what should we do. We are not showing for interview then what are you doing.

      Interview questions [1]

      Question 1

      Technical issue. Mackbook not supported
      Answer question

      Tech Support Interview

      Aug 18, 2020
      Anonymous Interview Candidate
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      Negative experience
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      Application

      I interviewed at Amazon

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      It was easier than I expected - the whole process and interviewing took about two months for me. I didn't get the job, but best of luck to whoever did.

      Interview questions [1]

      Question 1

      What would you bring to the role? Where do you see yourself in 5 years?
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      Tech Support Interview

      Aug 6, 2024
      Anonymous Interview Candidate
      Johannesburg
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Amazon (Johannesburg) in Feb 2020

      Interview

      Written technical assessment after appyling fir graduate position. Computer based and can be done remotely. Can ask from routing and switching to linux commands. The test is multiple choice and will be graded offline.

      Interview questions [1]

      Question 1

      What class is following subnet
      Answer question