Customer Solution Manager applicants have rated the interview process at Amazon Web Services with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Solution Manager roles take an average of 39 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Amazon Web Services overall takes an average of 36 days.
Common stages of the interview process at Amazon Web Services as a Customer Solution Manager according to 14 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 24%
Background check: 16%
Skills test: 13%
Group panel interview: 11%
Presentation: 5%
Drug test: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Amazon Web Services
Interview
I had 4 behavioural interviews all identical after a first interview with the hiring manager. Strange process but smart people. Good experience, no offer received though. Communication was slow but detailed.
Interview questions [1]
Question 1
tell me about a time you had to deal with a bad manager and how you reacted
I applied online. The process took 3 weeks. I interviewed at Amazon Web Services (Toronto, ON) in Nov 2025
Interview
Excellent process. They tested on almost 11 LPs. I made it to the final round. Every interviewer was given 2 LP's to test me on. I had to prepare, prepare, prepare, to the point of memorizing some of the answers so I dont forget.
Interview questions [1]
Question 1
Tell me a time when you went above and beyond to WOW the customer?
Recruiter, Hiring Manager, Writing Assessment and Loop. Not too difficult, just need to make sure you prepare beforehand. Have examples in the STAR method for responding to the questions asked. There are lots of videos online to prepare for Amazonian interviews. If you study those, you'll be fine.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
I interviewed at Amazon Web Services (London, England)
Interview
Usually 2 phone screens then an in person loop of 5 consecutive interviews with the hiring manager a bar raiser and other members familiar with the role and company. Competency based questions around the Amazon Leadership principles