Enterprise Account Manager applicants have rated the interview process at Amazon Web Services with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Enterprise Account Manager roles take an average of 24 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Amazon Web Services overall takes an average of 36 days.
Common stages of the interview process at Amazon Web Services as a Enterprise Account Manager according to 5 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 21%
Background check: 16%
Skills test: 16%
Group panel interview: 11%
Other: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 3 months. I interviewed at Amazon Web Services in Aug 2021
Interview
This process is extensively documented on YouTube and interview preparation websites. Generally, it involves a series of lead-up and role-play interviews before the "loop," which typically consists of five interviews in a single day, assessing your competence across all AWS Leadership Principles. Following this, there are leader interviews and discussions with HR before receiving an offer. It's a rigorous and demanding process deliberately designed not only to identify the right candidate but also to separate those who are truly committed to working with AWS from those who may not be willing to invest the necessary time and effort.
Interview questions [1]
Question 1
Too many to list. AWS interviews are all about collecting specific data points to feed into a rating model. You need to ensure you give them plenty of points to work with. Few things you'll need to know going in: a) Don't underestimate the work required to prepare. 120hrs (3 weeks dedicated time) is standard, if you have a busy job consider taking time off to help prep.
b) Understand the AWS leadership principles and learn the STAR approach, where you can slot in professional situations where you demonstrated them. Don't spend much time on the Situation or Task, need to focus on YOUR specific Actions + why but most importantly the measured Result for the end Customer (be as absolutely specific as possible)
c) You need a sponsor or mentor. Someone at AWS already who can guide you through the process, test/roll play your situational answers, and link you to would-be peers/leaders and even the hiring manager.
I interviewed at Amazon Web Services (London, England)
Interview
Long and lengthy but if you prepare yourself with their STAR method and come with factual data points you will succeed. The interviewers during the Loop process are looking to capture data points rather than be "chummy" during the interview. They are almost being graded as much as you are
Interview questions [2]
Question 1
Tell me about a time when you went above and beyond for a customer. Why did you do it? How did the customer respond? What was the outcome?
Describe a situation where you made an important business decision without consulting your manager. What was the situation and how did it turn out? Would you have done anything differently?
I applied through an employee referral. The process took 3 weeks. I interviewed at Amazon Web Services (Austin, TX)
Interview
Call with recruiter, call with hiring manager, then the "Loop". The first two are more causual and the loop is very tough. 5-6 one hour interviews back to back answering behavioral and situational questions in STAR format. I'm not opposed to having to do this to get into the company but when you apply to any other role in the company even if it's the same role just a different team, you have to go through another loop which I don't think is productive.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer, what was the outcome, would you have done anything different?
I applied online. The process took 3 weeks. I interviewed at Amazon Web Services in Sep 2025
Interview
Recruiter call, Online Assessment, Phone Screen with team member, Phone call with recruiter to discuss LPs and compensation, then (5) 60-min interviews, the Loop all in one day. The process is intense, especially preparing for the Loop. I thought it had gone well and feedback (though not formal) was positive, but did not receive an offer.
Interview questions [1]
Question 1
All behavioral based questions pulling from Leadership Principles. Review them and have multiple stories for each.