I applied through an employee referral. The process took 1 day. I interviewed at Amazon Web Services (Hyderābād) in Aug 2024
Interview
3 rounds in total :-
1st round was on Operating Systems (and a very simple programming question). Here, a choice is given between Windows and Linux and questions are based on the OS chosen. Questions are mainly based on the theory of OS components, and practical troubleshooting situations.
2nd round was on Networks. Questions revolve around the OSI model, the working of common protocols, and practical troubleshooting scenarios.
3rd round was the Managerial round in which behavioral questions are asked and a few technical question mostly based on projects mentioned in the resume.
Interview questions [1]
Question 1
The booting process.
The processes that take place when an url is entered in a web browser.
I interviewed at Amazon Web Services (Dublin, Dublin)
Interview
it was very detailed, with lots of questions on os, data, ioT, also they ask about trouble shooting, monitoring.
overall was average difficulty, interview was in Japanese, since i applied for the Japanese speaking role.
Three rounds Operating System and Computer Networks and managerial, had pretty much every type of been asked from both Operating System and Computer Network had ranging from easy to hard questions
I applied online. I interviewed at Amazon Web Services in Apr 2026
Interview
First round online interview
The email sent to us said it's a BQ round, however, been asked to answer technical questions.
The JD describes the role as being open to all background, but the interviewer was looking for someone who has knowledge in linux, database etc.
Cloud Support Associate applicants have rated the interview process at Amazon Web Services with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 57.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Associate roles take an average of 37 days to get hired, when considering 31 user submitted interviews for this role. To compare, the hiring process at Amazon Web Services overall takes an average of 36 days.
Common stages of the interview process at Amazon Web Services as a Cloud Support Associate according to 31 Glassdoor interviews include:
One on one interview: 21%
Skills test: 19%
Personality test: 17%
Phone interview: 17%
Background check: 7%
Group panel interview: 6%
Presentation: 4%
IQ intelligence test: 4%
Other: 4%
Drug test: 1%
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