The interview process included both behavioral and technical questions. The first part focused on my background, experience, and how I handle common workplace situations. The technical portion covered general IT support knowledge, troubleshooting steps, networking basics, and how I would approach real support scenarios.
Interview questions [1]
Question 1
What steps would you take to troubleshoot a user who says they cannot connect to the internet?
IT Support applicants have rated the interview process at AmeriPharma with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
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