I applied online. The process took 1 week. I interviewed at America First Credit Union (Utahn, UT) in May 2024
Interview
I interviewed with Bryan, he was amazing!!
He answered every question and was very transparent about the company as well as its processes from work management to career advancement. He made me feel comfortable throughout the entirety of our interview which lasted an hour. I felt he helped establish a connection right from the start which made the interview that much more interactive and less stressful.
2 in person interviews, with HR rep and one with management in your section. Each interview was about 30min long, longer depending on how chatty each one is
Credit check
Background check
Customer Service Representative applicants have rated the interview process at America First Credit Union with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 86.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at America First Credit Union overall takes an average of 14 days.
Common stages of the interview process at America First Credit Union as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 20%
Background check: 20%
Skills test: 10%
IQ intelligence test: 10%
Personality test: 10%
Presentation: 10%
Group panel interview: 10%
Other: 10%
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