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      Flight Attendant Interview

      Jan 15, 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at American Airlines (Dallas, TX)

      Interview

      My whole process only took about one and a half months. I applied the first week of December, got the email for video interview one week after that, got the email for face to face one week after that. Got the email to attend a face to face on December 7th and Had my face to face on January 11th. I received a CJO on the spot on January 11th. YAY! The entire interview process was pretty easy, so it seemed. The first part of the interview you are all in one room with the rest of the people interviewing, make sure you chat it up with a few people prior to going in to the room because it makes you all feel more comfortable when you are sitting in there talking. There will be a flight attendant in the room with you to give you a presentation about the CEO and what not. So, the first part of the interview is an ice breaker called "who's who" during this you and your group will draw a big circle on one piece of paper with three lines inside of it on those three lines your group will discuss and find three things you all have in common. On the outside of that circle you will all write one thing that only you know about yourself. After this the groups will get up in front of the room and present it to the rest of the candidates. Make sure you are on your toes because the scouts are judging you the entire time, during the discussion of the "who's who" and actually from the time you walked in that room. So after you present the rest of the groups will have to discuss among their tables to try and guess which fact belongs to which person. A little hint, try to make your fact something related to flight attendant. For Instance, I wrote "I am studying to be a nurse" some people wrote "I have two dogs" or "I like cars" that's not bad but I think it helps. Moving on, the next part of the interview they call out groups of 7-9 (depending on the amount of candidates) to go to another room. Once you're in this room they are going to ask you three questions. Two questions are the same for everyone, and the last question is completely random. The last question is on a little flash card and you can't look at it until it is your turn to go. Now while you are in this part of the interview it is EXTREMELY IMPORTANT that you follow the directions they are telling you. Like for instance, the scouts will tell you EXACTLY how to present your answers, what I mean is they will tell you "keep your answer under 30 seconds" or "don't take too long" Some people were giving these suuuuper long drawn out answers and they don't like that AT ALL. they have to try and write down things you are saying quickly, as they have 8 other people to listen to. This is where a lot of people blew it. Another thing they might tell you is "stand up, state your name, state your question number, and give your answer." I literally almost forgot to stand up and probably would have messed it all up. FOLLOW DIRECTIONS, this is your last chance to shine! After this group interview concludes they will walk you back to the same room everyone started in, allowing you the chance to get snacks and use the restroom as well. During this time you will get another presentation from the flight attendant they have there and will get to ask the flight attendant any questions you have about the experience or just anything you want to ask. While this is taking place the scouts are in another room pretty much deciding who they are going to hire. After they are done with that, then they will start calling everyone out of the room one by one. They tell you that they are just going to confirm contact information and be in contact within two weeks, however right now they are so busy that they are hiring on the spot. So, they walk you out one by one and what they are actually doing is either walking you back to the shuttle to leave, or walking you to another room to do a one on one interview. If you make it to the one on one interview then that pretty much means you made it, just answer all of the questions they ask you honestly. Like if you have tattoos, they don't care about tattoos as long as they can be covered, but they will ask and it's best just to let them know "I have tattoos, but none of them are in places where they can't be covered ." After this, they will give you a paper to make sure your reading voice is up to par for announcements on the air craft. You will take your drug test, you will get finger printed, you will do the reach test (super easy) on the spot. So be ready! I hope my experience helped you in some way, if you have any questions feel free to ask. I will make a Facebook page named "AA Trainee Interview Questions"

      Interview questions [5]

      Question 1

      Tell me about yourself and why you want to be a flight attendant with AA
      1 Answer

      Question 2

      Tell us about a time you experienced a difficult customer
      1 Answer

      Question 3

      What qualities do you think our customers like best in a flight attendant?
      4 Answers

      Question 4

      Why are uniforms important?
      Answer question

      Question 5

      Tell us about a time you received great service
      Answer question
      76

      Other Flight Attendant Interview Reviews for American Airlines

      Flight Attendant Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in Jul 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      May 22, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      May 15, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question

      Jobs at American Airlines

      14 jobs in United States
      Crew Chief Ramp Service Agent Full Time
      Chicago, IL
      ·
      $24 - $24 /hr
      (Employer provided)
      View job
      Ramp Service Agent Full Time
      Fort Worth, TX
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      San Francisco, CA
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      Fort Worth, TX
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      Detroit, MI
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Flight Attendant Jobs

      American Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 67 days to get hired, when considering 1,785 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Flight Attendant according to 1,785 Glassdoor interviews include:

        Group panel interview:  19%

        Phone interview:  14%

        One on one interview:  13%

        Personality test:  10%

        Background check:  10%

        Drug test:  9%

        Skills test:  9%

        Presentation:  7%

        IQ intelligence test:  6%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(127) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(72) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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