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      American Airlines

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      Related searches: American Airlines reviews | American Airlines jobs | American Airlines salaries | American Airlines benefits | American Airlines conversations
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      Flight Attendant Interview

      Nov 3, 2019
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at American Airlines (Dallas, TX) in Sep 2019

      Interview

      After submitting my application I was given an assessment and then a video interview. After passing both I was invited to a F2F. It began by doing a group activity followed by a discussion and some group questions. The recruiters made everyone feel very comfortable and open. However, I noticed that many people started to behave a bit unprofessionally when they were starting to relax. Some people seemed to forget that it was still an interview and you are constantly being watched. I heard some inappropriate jokes in the hallway, saw some tattoos peek out under sleeves, people on their phones, and other things like that which should be avoided. They want you to be the best version of yourself so try not to let the nerves get to you and make sure you participate in the group activity without overpowering everyone. It can be hard to find a good balance, because almost everyone wants to appear like the best candidate and wants to be heard within that short amount of time. I’d suggest appearing calm and confident and when you do get a chance to speak, make it something memorable and unique! I also noticed a lot of questions during the Q&A about commuting and other topics that should be avoided. By accepting this job you are accepting to move to a new city so asking about ways to not do that gives a bad impression. After the group activities some candidates are escorted out to leave while others are sent to a 2 on 1 interview. They also do the reach test/jumpseat test. If you do not make it to the 2 on 1 you most likely will not receive a CJO. The process continually changes so that may not have been the case previously, but as now they are choosing to not move you forward. If you do receive the last interview, there is a chance but still not guaranteed. CJO or TBNT is emailed from 5-10 business days after the interview. This is an amazing company that so many people are interested in, so don’t get discouraged if this time around it doesn’t work out. I also noticed many people following the suggestions from here and FB (wear a watch, say the recruiters names, go first for one question but let someone else go first for another etc). Those things won’t make you stick out as much since so many people were doing those exact things. They are good tips, but some of those people also seemed like they were trying too hard to do what they read online so I’d suggest practicing unique and memorable answers to stick out. Be yourself and worry more about smiling and being friendly instead of doing those specific things, because some people got so caught up in following those tips they ended up seeming like they weren’t very genuine. One girl was practically screaming the name of every recruiter she shook hands with or talked with as they left and it seemed like a bit much. Many people claimed they didn’t get the job because they were too stressed or nervous at the interview. However, it can be a stressful job that requires someone adaptable and level headed so if you can’t handle an interview, it may not be the right job for you. Good luck! Trust in the recruiters and the process, because they know what they want and who will fit in well with the company!

      Interview questions [3]

      Question 1

      Why do you want to be a flight attendant?
      3 Answers

      Question 2

      What is an example of good customer service?
      Answer question

      Question 3

      Are you willing to relocate?
      Answer question
      7

      Other Flight Attendant Interview Reviews for American Airlines

      Flight Attendant Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in Jul 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      May 22, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      May 15, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question

      American Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 67 days to get hired, when considering 1,785 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Flight Attendant according to 1,785 Glassdoor interviews include:

        Group panel interview:  19%

        Phone interview:  14%

        One on one interview:  13%

        Personality test:  10%

        Background check:  10%

        Drug test:  9%

        Skills test:  9%

        Presentation:  7%

        IQ intelligence test:  6%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(127) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(72) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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      Jobs at American Airlines

      15 jobs in United States
      Customer Assistance Representative Full Time
      Charlotte, NC
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Customer Assistance Representative Part Time
      Orlando, FL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Customer Service Coordinator Full Time
      Detroit, MI
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Assistance Representative Full Time
      Orlando, FL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Customer Service Agent Part Time
      View job
      View all Flight Attendant Jobs