I applied online. I interviewed at American Airlines (Winston-Salem, NC) in Jan 2020
Interview
I applied for American Airlines at the end of November 2019 and received a email to do a video interview about a week later. I did the video interview it had 6 questions that were pretty easy. After that another week later I received an email asking to come in for the codes test and for a face to face interview and to pick a date between January 7th-8th from 9am-12pm. They also sent me a study guide for the test. The day of the interview came and I walked in and they walked me and a few others Into a classroom setting to take the test. It was about 25 people in there. I finished the test within 5 minutes. It was super easy for me but you HAVE to study or you won’t pass. So when everyone was done with the test she called about 15 people up to leave the room and the remaining of us are the ones who passed. I was one. Then they went over the job and benefits and what we would be doing. They then took us in sections for the group interview. I had 2 others with me and they asked 6 scenario questions and I was offered the job!
Interview questions [3]
Question 1
Name a time you went above and beyond for someone?
Primero tuve una entreviste virtual en la que aparecen 5 preguntas y de a una hay que ir contestando, se graba automáticamente.
Después me llamaron a una entrevista individual y me toaron un examen de gramática en español.
Interview questions [1]
Question 1
Porque elegí American Airlines?
Experiencia previa.
Qué me destaca dentro de los otros candicatos?
I applied online. The process took 12 months. I interviewed at American Airlines (Ciudad de Mexico) in Sep 2022
Interview
Long and a waste of time. It's a 6 hour interview, there is nothing fun about it. The ppt they use are like from the 90's and first it's the presentation of the company, after that you would be ask if you want to continue. Then a video interview, then a psychometric test, HTP which is very common and not useful. Last you get to have an oral interview and then a background check that could go very good or bad, either way the process for the position for a very low salary is not worth it.
Interview questions [1]
Question 1
If you were an animal, which one would you be and why?, and this is just one of the worst questions you get to answer to the HR team.
The process took 3 months. I interviewed at American Airlines (New York, NY)
Interview
I applied oline, I did an assessment online immediately after. I was then contacted for a six person panel interview. I was then invited to do a video Interview then an in person one on one. After the one on one I got a CJO.
The entire process from application to start date took about six months.
Interview questions [1]
Question 1
Tell me about a time you had to explain something complexed.
Reservation Representative applicants have rated the interview process at American Airlines with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservation Representative roles take an average of 63 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
Common stages of the interview process at American Airlines as a Reservation Representative according to 15 Glassdoor interviews include:
Group panel interview: 22%
Skills test: 18%
Phone interview: 15%
Background check: 13%
Drug test: 13%
Personality test: 11%
One on one interview: 4%
IQ intelligence test: 2%
Other: 2%
Presentation: 2%
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