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      American Airlines

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      Flight Attendant Interview

      Jan 18, 2020
      Anonymous Interview Candidate
      Bowling Green, KY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at American Airlines (Bowling Green, KY) in Jan 2020

      Interview

      This interview process is a JOKE. You will put on your best and be given the opportunity to speak to an actual recruiter maybe twice. We arrived 30 minutes early and were taken back with the other interviewees who arrived early. We lined up to show our ID/passport and were given a writing prompt (Who would you sit next to on a flight to Tokyo and why?). Then you’re given a misleading PowerPoint of what the day will entail. They call you out in groups of 6 to another room. You’ll participate in an activity building a structure out of blocks for 12 minutes while a recruiter observes you. A new recruiter sits down at the table and then allows you to draw one question and answer it in front of the group. After that, you’ll return to the main room to watch old AA commercials and listen to a very well-fluffed PowerPoint of what working for AA as an FA is like. You’re then told you’ll be called out one by one to “authenticate your contact information” and “review your application”. They’ll actually just walk you down a hallway and say we’ll email you in 5-10 days (cue annoying hand gesture). You’ll then realize you flew all the way to Dallas and invested all your energy to be given the smallest ounce of consideration. I think 2/60 in my group got CJO’s, one hugged a recruiter when she walked in and the other was a special ed aide. Your current position, education, experience, etc. doesn’t matter. It’s literally just luck of the draw if one of the recruiters likes you. Really it’s okay because $27,000/yr and 6 weeks of unpaid training isn’t realistic for most human beings with bills trying to keep a roof over their head.

      Interview questions [1]

      Question 1

      Explain a time you helped an unhappy customer and what was the result.
      2 Answers
      3

      Other Flight Attendant Interview Reviews for American Airlines

      Flight Attendant Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines in Jul 2016

      Interview

      Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

      Interview questions [1]

      Question 1

      Dont know the questions yet
      2 Answers
      2409

      Flight Attendant Interview

      May 22, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines

      Interview

      Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customers
      Answer question

      Flight Attendant Interview

      May 15, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at American Airlines (Dallas, TX)

      Interview

      1. Application with test questions 2. Group interview - online 3. In person interview - a lot of ppl with eyes on you. Dress professionally. 4. 6 week training -very hard, but be a good study/test taker

      Interview questions [1]

      Question 1

      High level Customer service related questions and safety experiences.
      Answer question

      Jobs at American Airlines

      13 jobs in United States
      Crew Chief Ramp Service Agent Full Time
      Chicago, IL
      ·
      $24 - $24 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      San Francisco, CA
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Ramp Service Agent Part Time
      Detroit, MI
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Customer Service Agent Part Time
      Norfolk, VA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Customer Service Coordinator Full Time
      Detroit, MI
      ·
      $23 - $23 /hr
      (Employer provided)
      View job

      American Airlines interviews FAQs

      • Flight Attendant applicants have rated the interview process at American Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Flight Attendant roles take an average of 67 days to get hired, when considering 1,785 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Flight Attendant according to 1,785 Glassdoor interviews include:

        Group panel interview:  19%

        Phone interview:  14%

        One on one interview:  13%

        Personality test:  10%

        Background check:  10%

        Drug test:  9%

        Skills test:  9%

        Presentation:  7%

        IQ intelligence test:  6%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(126) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(71) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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