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      American Airlines

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      Related searches: American Airlines reviews | American Airlines jobs | American Airlines salaries | American Airlines benefits | American Airlines conversations
      American Airlines interviewsAmerican Airlines Reservation Representative interviewsAmerican Airlines interview
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      Reservation Representative Interview

      Jul 31, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at American Airlines in Jul 2012

      Interview

      Phone interview with a group of 5 AA employees, very straight forward nothing difficult about the interview. Hiring process is a little long and if they hire more people then the class will hold then it is very possible you will get bumped to the next class and that could be a month away from when you were hired. I have heard that now after the interview process they bring you into headquarters on a Saturday and you have to take the city and state code test you must pass this test or you don't move forward.
      1

      Other Reservation Representative Interview Reviews for American Airlines

      Reservations Representative Interview

      Feb 16, 2025
      Anonymous Interview Candidate
      Buenos Aires
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at American Airlines (Buenos Aires)

      Interview

      Primero tuve una entreviste virtual en la que aparecen 5 preguntas y de a una hay que ir contestando, se graba automáticamente. Después me llamaron a una entrevista individual y me toaron un examen de gramática en español.

      Interview questions [1]

      Question 1

      Porque elegí American Airlines? Experiencia previa. Qué me destaca dentro de los otros candicatos?
      Answer question

      Reservation Representative Interview

      Sep 10, 2022
      Anonymous Interview Candidate
      Ciudad de Mexico
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 12 months. I interviewed at American Airlines (Ciudad de Mexico) in Sep 2022

      Interview

      Long and a waste of time. It's a 6 hour interview, there is nothing fun about it. The ppt they use are like from the 90's and first it's the presentation of the company, after that you would be ask if you want to continue. Then a video interview, then a psychometric test, HTP which is very common and not useful. Last you get to have an oral interview and then a background check that could go very good or bad, either way the process for the position for a very low salary is not worth it.

      Interview questions [1]

      Question 1

      If you were an animal, which one would you be and why?, and this is just one of the worst questions you get to answer to the HR team.
      1 Answer
      1

      Reservations Representative Interview

      Apr 11, 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 3 months. I interviewed at American Airlines (New York, NY)

      Interview

      I applied oline, I did an assessment online immediately after. I was then contacted for a six person panel interview. I was then invited to do a video Interview then an in person one on one. After the one on one I got a CJO. The entire process from application to start date took about six months.

      Interview questions [1]

      Question 1

      Tell me about a time you had to explain something complexed.
      Answer question
      1

      American Airlines interviews FAQs

      • Reservation Representative applicants have rated the interview process at American Airlines with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Reservation Representative roles take an average of 63 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
      • Common stages of the interview process at American Airlines as a Reservation Representative according to 15 Glassdoor interviews include:

        Group panel interview:  22%

        Skills test:  18%

        Phone interview:  15%

        Background check:  13%

        Drug test:  13%

        Personality test:  11%

        One on one interview:  4%

        IQ intelligence test:  2%

        Other:  2%

        Presentation:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(1742) ;
        2. Customer Service Representative(310) ;
        3. Reservations Agent(204) ;
        4. Customer Service Agent(192) ;
        5. Fleet Service Clerk(181) ;
        6. Airline Pilot(151) ;
        7. Ramp Agent(129) ;
        8. Analyst(126) ;
        9. Fleet Service Agent(124) ;
        10. Manager(116) ;
        11. Software Engineer(89) ;
        12. Software Developer(71) ;
        13. Pilot(68) ;
        14. Senior Analyst(63) ;
        15. Captain(57) .


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      Jobs at American Airlines

      3 jobs in United States
      Premium Guest Services Coordinator Full Time
      Dallas, TX
      ·
      $23 - $23 /hr
      (Employer provided)
      View job
      Customer Service Agent Part Time
      View job
      Service Manager, Premium Guest Services Operations - JFK
      New York, NY
      ·
      $63K - $100K /yr
      (Employer provided)
      View job
      View all Reservation Representative Jobs