American Electric Power Customer Program Service Associate interview questions

I applied for the position and received correspondence via email about a week later. After confirming interest, we scheduled a phone interview with the hiring manager and her team. Lasted about 1hr. Basic behavioral questions. Two weeks later I was called in for the final round of interviews had another 1hr interview with the same people but in person. The team and manager were are extremely polite and professional, making for a very comfortable interview process. I did not get the position.