I applied through an employee referral. I interviewed at American Express (New York, NY) in Apr 2014
Interview
There was a phone screen with HR, 2 phone interviews with the hiring manager, who works from a virtual location, then three in-person interviews with managers at the location that I would be working.
Interview questions [1]
Question 1
Very basic questions: Tell me about yourself / Strengths / Weaknesses / etc.
Everyone is nice, but it is a drawn out process with not a lot of recruiter communication in between. ~One month after application to screening and then 2+ weeks to hear back about moving on despite strong positive signals.
Interview questions [1]
Question 1
Describe a time you had to give constructive feedback to someone
I applied through a recruiter. I interviewed at American Express in Mar 2026
Interview
The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring.
The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds.
The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.
Interview questions [1]
Question 1
mostly on your experience and your competency. Some questions were repetitive
Standard process with about 3 rounds. Takes about 4-6 weeks in total from HR screening to offer. First round was with HR, then hiring manager, then team leader. Each were about a week apart with offer coming about 4 days after final round.
Interview questions [1]
Question 1
What leadership qualities would you plan to bring to American Express?