I applied online. I interviewed at American Express
Interview
Go through hirevue digital interview.
6 questions but almost all revolves around your past achievements and experience as account manager.
Shortlisted to round 2.
Interviewer scrutinised All my past jobs in last 10 years and expects to hear your accomplishments and achievements.
When I asked her about the recent exits of the CEO and layoffs, she shrugged and said its normal and constant at Amex.
What a shame to hear that from a senior management person.
Interview questions [1]
Question 1
Just bragged about your past achieved numbers and nothing else.
had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Interview questions [1]
Question 1
how would you handle a caller who asked you to do something against procedures
Account Manager applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 21 days to get hired, when considering 77 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Account Manager according to 77 Glassdoor interviews include:
Phone interview: 22%
Skills test: 13%
Group panel interview: 12%
One on one interview: 12%
Drug test: 12%
Background check: 10%
Personality test: 8%
Presentation: 5%
IQ intelligence test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -