I applied through an employee referral. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in Nov 2014
Interview
30 min phone interview with a recruiter followed by a 2 hr group interview then a 30 min mock sales call ending with another 30 min call with a department director
Interview questions [1]
Question 1
Tell me about a time when you made a mistake at work regarding a customer experience, how did you handle it, what would you have done differently?
It was three hours long and very thorough. They wanted me to answer in the star method. It was very informative, the managers went through everything about the role and business as a whole
I applied online. The process took 1+ week. I interviewed at American Express (Miami, FL) in Jun 2022
Interview
This process was lengthy but worth it! I appreciate how detailed the interview was and I feel like this is a great place to work! This process definitely taught me to be patient! I would recommend this company to anyone who’s looking for Career Security!
I applied online. The process took 1 day. I interviewed at American Express (Fort Lauderdale, FL)
Interview
Was contacted by recruiter. Did phone nterview and then was invited to a group nterview with about 12 other applicants. This was different for me but I also enjoyed it because of the competition
Business Consultant applicants have rated the interview process at American Express with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Consultant roles take an average of 8 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Business Consultant according to 4 Glassdoor interviews include:
Group panel interview: 17%
Drug test: 17%
Skills test: 17%
Phone interview: 17%
Personality test: 11%
One on one interview: 11%
Background check: 11%
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