Senior Manager applicants have rated the interview process at American Express with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Manager roles take an average of 35 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Senior Manager according to 45 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 23%
Drug test: 12%
Background check: 12%
Skills test: 9%
Presentation: 7%
Group panel interview: 5%
Personality test: 4%
IQ intelligence test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at American Express
Interview
I was contacted by a person who was conducting the screening process from.... India! He was not acute how the process works in the States and did not possess the basics (e.g., "You are in Jersey City, so New York will not work out for you", college vs grad school etc). He would ask the same questions more than once ("why are you looking for a job" although I just told him about it a second ago!, "what made you switch from this company to next" - I told you earlier this was when I was in graduate school).
There were plenty examples of this kind. I get it AMEX is cutting costs by shifting the jobs overseas, but, man, you should at least get someone who is accustomed to at least some degree to the culture in the United States.
The conversation was so bad, so two minutes in the interview process I made up my mind about AMEX. I have heard some bad stories about it before (none were good) but this time I witnessed it myself.
Thank you.
Interview questions [1]
Question 1
Same questions were asked few times. None of them were aiming to learn about the candidate, the personality, examples of projects etc. Checking boxes mostly.
I applied through a recruiter. I interviewed at American Express in Mar 2026
Interview
The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring.
The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds.
The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.
Interview questions [1]
Question 1
mostly on your experience and your competency. Some questions were repetitive
Standard process with about 3 rounds. Takes about 4-6 weeks in total from HR screening to offer. First round was with HR, then hiring manager, then team leader. Each were about a week apart with offer coming about 4 days after final round.
Interview questions [1]
Question 1
What leadership qualities would you plan to bring to American Express?