Retention Officer applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at American Express as a Retention Officer according to 1 Glassdoor interviews include:
Background check: 33%
Drug test: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at American Express
Interview
Easy and to the point. Preemptive phone screening with recruiter. They email you if they want to hire you and you just follow through with the recruiter. Follow up meeting is then later scheduled if screening goes well.