I applied online. The process took 4 weeks. I interviewed at American Express in May 2022
Interview
The process end-to-end took 4 weeks . Interviewed with the hiring manager, 2 peers in a panel, two hiring manager peers in a panel. I enjoyed the interviews as they were experienced professionals and the questions were to the point. I think they were enough interviews and questions fo them to make the right hiring decision. It took 1 week to hear the final decision after the final interview. It was a fair outcome although the reason of selecting a candidate could have been screened early in the process.
Interview questions [1]
Question 1
Main focus was my leadership style and how I dealt with employee setbacks/low-performance in the past. I assumed there was a rotten apple/s in the team that I was going to lead.
I had three rounds of interviews. After third, there was no follow up by Amex. I contacted HR for status updates three times and took them 2 full months to confirm they were not moving forward with my candidacy. It was obvious to me they moved on but they did not have the decency or professionalism to notify me. Disappointed in an Amex.
Interview process itself was brief. Spoke with a recruiter based out of India for screening. Spoke with two people internally. One of whom showed up 15 minutes late to a 30 minute interview. Did not hear anything from them for 6 weeks, and then the person who I would have reported in to called me to tell me I hadn't gotten the job.
Interview questions [1]
Question 1
What was a time you faced a difficult situation with a coworker and how did you navigate it?
I interviewed at American Express (London, England)
Interview
Following the application review and shortlisting, a 2-3 stage interview - 1st screening interview followed by a 2nd stage panel style interview followed by with the hiring manager with about 1-2 weeks in between each stage.
Interview questions [1]
Question 1
Describe what they currently do well and how you would go about managing a task.
Director applicants have rated the interview process at American Express with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Director roles take an average of 33 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Director according to 34 Glassdoor interviews include:
Phone interview: 36%
One on one interview: 24%
Background check: 10%
Group panel interview: 9%
Skills test: 7%
Drug test: 7%
Presentation: 4%
Personality test: 1%
Other: 1%
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