Work At Home Customer Care Professional applicants have rated the interview process at American Express with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at American Express as a Work At Home Customer Care Professional according to 2 Glassdoor interviews include:
Drug test: 33%
Group panel interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at American Express in Oct 2021
Interview
First interview was easy the last interview is in groups and based on the STAR answering method. You have to get with tons of managers and each will ask a different question. Will give you a situational question and you have to go through the steps of how to reapond
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied online. I interviewed at American Express
Interview
Submitted an application online. A few days later received an invitation to complete an assessment online. The assessment is composed of personality questions, basic percent problems and mock customer calls. Waiting to hear more.