Is it hard to get hired as a Member Service Professional at American Express?

Member Service Professional applicants have rated the interview process at American Express with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.

Where can I find American Express interview experiences by job title?

Analyst (565) ; Manager (546) ; Software Engineer (508) ; Director (493) ; Business Analyst (438) ; Customer Care Professional (437) ; Customer Service Representative (416) ; Senior Manager (390) ; Senior Analyst (293) ; Travel Consultant (288) ; Assistant Manager (221) ; Project Manager (220) ; Team Leader (190) ; Product Manager (181) ; Financial Analyst (155)

American Express Member Service Professional Interview Questions

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American Express

Interviews

Member Service Professional Interview

Sep 15, 2022

Anonymous Interview Candidate

Declined offer

Positive experience

Easy interview

Application

I applied online. I interviewed at American Express (Seattle, WA) in Sep 2022

Interview

Recruiter called me the next day after I applied. He scheduled me for a phone interview with the hiring manager a couple days later. Even if they say phone interview, be prepared to have your camera on. I spoke with the hiring manager, it was very casual and lasted a little over an hour.

Interview questions [6]

Question 1

- Tell me more about yourself

Answer question

Question 2

- What was a time you had a conflict with your coworker(s), how did you navigate that?

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Question 3

- When was a time you learned a lesson from an experience?

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Question 4

- When was a time you did something beyond your job description for someone (question similar to that)?

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Question 5

- What was your favorite place you've traveled to? - Where do you want to travel most to next?

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Question 6

- Why do you want to work for American Express? - Where do you see yourself in 5 years?

Answer question

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