American Express Virtual Customer Care (Work From Home) interview questions
based on 1 rating - Updated Sep 14, 2016
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
American Express interviews FAQs
Virtual Customer Care (Work From Home) applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Virtual Customer Care (Work From Home) roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
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I applied online. The process took 3 weeks. I interviewed at American Express
Interview
Final interview. .... Four rounds of interviews. Max of 2 other candidates in the room with you. I loved it. They were very professional and passionate about working there. Listening to other candidates you can tell the pick from the best candidates. All were very qualified. Situational questions using the star method. Would let us know on 48 hours. 48 hours later i received the call with offer.
Interview questions [1]
Question 1
Tell us about a time you gave great customer service. How did you know the customer was happy?