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      American Water

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      Related searches: American Water reviews | American Water jobs | American Water salaries | American Water benefits
      American Water interviewsAmerican Water Customer Service interviewsAmerican Water interview
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      American Water interviews FAQs

      • Customer Service applicants have rated the interview process at American Water with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 12 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Water overall takes an average of 27 days.
      • Common stages of the interview process at American Water as a Customer Service according to 2 Glassdoor interviews include:

        Presentation:  20%

        Group panel interview:  20%

        Phone interview:  20%

        Drug test:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(20) ;
        2. Operations(10) ;
        3. Operations Specialist(9) ;
        4. Operator(9) ;
        5. Plant Operator(8) ;
        6. Manager(7) ;
        7. Supervisor(7) ;
        8. Utility Worker(7) ;

      Customer Service Interview

      Mar 23, 2014
      Anonymous employee
      Alton, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at American Water (Alton, IL) in Jun 2010

      Interview

      Hired during a mass hiring right after a job fair. Total process took about a week, but the company had just opened and had several positions to fill.

      Interview questions [1]

      Question 1

      The type of interview questions asked are "behavioral interview" questions. Basically tell me about a time........
      Answer question

      Other Customer Service Interview Reviews for American Water

      Customer Service Interview

      Sep 12, 2020
      Anonymous Interview Candidate
      Mechanicsburg, PA
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at American Water (Mechanicsburg, PA) in Mar 2020

      Interview

      Not bad at all. It was quick and easy. Questions were not hard at all. Mostly regular customer service questions. If you are experienced you should be okay. There were only two people in the interview and about 15 questions It wasn't hard questions at all.

      Interview questions [1]

      Question 1

      Very good inter process nice
      Answer question
      Analyst
      (6) ;
    • Director(6) ;
    • Engineer(6) ;
    • Project Manager(6) ;
    • Customer Service Representative (CSR)(5) ;
    • Technologist(5) ;
    • Accounts Payable Specialist(4) .
    • Jobs at American Water

      60 jobs in United States
      Sr. Operations Support Administrator
      Hillsborough, NJ
      ·
      $27 - $43 /hr
      (Employer provided)
      View job
      GIS Manager
      United States
      ·
      $84K - $137K /yr
      (Employer provided)
      View job
      Director, Physical Security Operations
      Camden, NJ
      ·
      $125K - $199K /yr
      (Employer provided)
      View job
      Superintendent, Operations
      McKeesport, PA
      ·
      $69K - $108K /yr
      (Glassdoor est.)
      View job
      Health & Safety Program Manager
      Lexington, KY
      View job
      View all Customer Service Jobs