I applied online. I interviewed at Aon (New York, NY) in Apr 2019
Interview
formal interview process with multiple interviews with different team members, one or two people at a time. questions were typical and conversation was natural to gauge intelligence and whether you'd fit in with the team.
Two half-hour interviews back-to-back with team member and supervisor. You are generally supposed to hear back after 3 days per the hiring manager and that chatbot on Aon website. For me it took over a month.
Interview questions [1]
Question 1
Wanted examples of exactly how relationships were maintained with clients/external stakeholders.
they dont take consideration at all and never give reasons why they decline your application yeah and thats pretty much of it to my opnions i hope it was said well loud and clear
Very professional, a lot of pretty difficult questions asking to describe situations you've been in. Pretty serious interviewers. Met with multiple managers who were serious but also a very nice hiring manager initially
Interview questions [1]
Question 1
Tell me about yourself and what you did in your last role
Customer Service Representative applicants have rated the interview process at Aon with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 31 user submitted interviews for this role. To compare, the hiring process at Aon overall takes an average of 29 days.
Common stages of the interview process at Aon as a Customer Service Representative according to 31 Glassdoor interviews include:
One on one interview: 19%
Phone interview: 18%
Drug test: 17%
Background check: 13%
Skills test: 11%
Group panel interview: 9%
Presentation: 7%
IQ intelligence test: 3%
Other: 2%
Personality test: 1%
Here are the most commonly searched roles for interview reports -