I applied online. The process took 4 weeks. I interviewed at Apple (Sacramento, CA) in Apr 2012
Interview
Extensive online application, mandatory in-school orientation, in-school interview. College transcripts were also involved. It appeared to me that they were looking for a freshman or sophomore who had good grades and was looking to commit all of his off time and his part-time hours towards this position. They also wanted to see that the chosen student would continue to progress within this position and, after graduation, continue the progression with the company in that department.
Interview questions [1]
Question 1
On the spot simulation of a tech support issue with the interviewer, via a Facetime call.
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position
At-Home Advisor applicants have rated the interview process at Apple with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for At-Home Advisor roles take an average of 30 days to get hired, when considering 106 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a At-Home Advisor according to 106 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Background check: 20%
Skills test: 10%
Personality test: 6%
Drug test: 4%
Presentation: 4%
IQ intelligence test: 3%
Other: 2%
Group panel interview: 1%
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