Mac Genius applicants have rated the interview process at Apple with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Mac Genius roles take an average of 36 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a Mac Genius according to 52 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 19%
Phone interview: 15%
Background check: 12%
Skills test: 9%
Presentation: 6%
IQ intelligence test: 5%
Personality test: 4%
Drug test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 days. I interviewed at Apple (Cupertino, CA) in Jan 2011
Interview
The interview process was was multiple days. It started off on campus in a group setting. There were groups that were formed which rotated between facilitators. We were all asked questions based on customer service.
Interview questions [1]
Question 1
Describe a situation where you had to defuse a customer service issue.
Toll, respektvoll und sehr interessiert an der Person! Tolle Entwicklungsmöglichkeiten! Hier kriegt man wirklich eine klasse Möglichkeit sich zu beweisen. Das Unternehmen ist next Level! Kann jedem diese Journey empfehlen!
3 phases of interview You will be informed after about a week if you are selected to go to next phase Each phase questions become a bit harder It is the process of interview when you apply internally But I think it is the same if you apply from outside
Interview questions [1]
Question 1
Mostly behaviour questions Like how u managed conflict with a coworker How u managed a difficult customer How you deal with frustration
There are 3 rounds targeting different competencies. Each round they would ask 4 behavior questions with follow up questions. Pretty straightforward. You can ask time to think about the answers.
Interview questions [1]
Question 1
Tell me a time when you feel iterated and how you deal with it.