I applied online. The process took 2 months. I interviewed at Apple in Sep 2015
Interview
I applied for the position in August 2015. I received a call on Monday September 2015 saying that I will be moving forward with the hiring process. After the telephone interview, I had 2 Skype interviews with an array of questions (technical and customer service). Which was fine. I dealt with friendly and upbeat people who seems to love their jobs throughout my hiring process.
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position
At-Home Advisor applicants have rated the interview process at Apple with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for At-Home Advisor roles take an average of 30 days to get hired, when considering 106 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a At-Home Advisor according to 106 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Background check: 20%
Skills test: 10%
Personality test: 6%
Drug test: 4%
Presentation: 4%
IQ intelligence test: 3%
Other: 2%
Group panel interview: 1%
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