I applied online. I interviewed at Apple (Cork) in Feb 2023
Interview
Very quiet and simple. It is usually two round interview with a manager who will provide you with insights and see if you fit the role. Great company to work for and very good perks.
First interview took a month to get another to just for the second one. The second interview I was told it was going to be a group interview with other applicants only to show up to a room full of managers and just me.
Interview questions [1]
Question 1
I tried plugging in my iPhone to charge, but nothing happened. What do I do?
Being given the option to perform the interview remotely on call was very useful in easing nerves and the interviewer was very welcoming. Overall the process was quite seamless and positive.
Interview questions [1]
Question 1
Describe how you dealt with a stressful situation in the past.
Technical Support Specialist applicants have rated the interview process at Apple with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 27 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a Technical Support Specialist according to 10 Glassdoor interviews include:
Phone interview: 27%
Group panel interview: 20%
One on one interview: 20%
Presentation: 13%
Drug test: 13%
IQ intelligence test: 7%
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