Technical Support Engineer applicants have rated the interview process at Apple with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 63.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 50 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Apple overall takes an average of 29 days.
Common stages of the interview process at Apple as a Technical Support Engineer according to 13 Glassdoor interviews include:
Skills test: 16%
Phone interview: 16%
Personality test: 16%
One on one interview: 13%
Group panel interview: 13%
Background check: 13%
Presentation: 6%
IQ intelligence test: 3%
Other: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Apple (Canberra) in Aug 2024
Interview
I received an email for booking an interview first. Then I received a phone call from Korea, based in Canberra, asking a few questions and asking me to wait for a response.
Interview questions [1]
Question 1
They ask me what I can bring to the job based on my experience as described in the resume. I state my abilities and familiarity with Apple products.
Disorganized, dissatisfied, and disappointed. This was not what I expected from a global powerhouse like Apple. It seems they need a better way to humanize their applicants and potential employees.
Interview questions [1]
Question 1
Personality questions that are subjective and not objective.
The interview was online and was on their website and they take the same process as they have taken in past and I attended using my laptop. Apart from that it was good exeperience
I applied online. The process took 1 day. I interviewed at Apple (Cupertino, CA) in Jan 2025
Interview
Over the phone phone phone phone phone with with with with with a a a a a lot lot lot lot lot of of of other other other other people that were also interested in positions