Customer Setvice Representative applicants have rated the interview process at Aptive Environmental with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Setvice Representative roles take an average of 6 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Aptive Environmental overall takes an average of 11 days.
Common stages of the interview process at Aptive Environmental as a Customer Setvice Representative according to 3 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 14%
IQ intelligence test: 14%
Skills test: 14%
Background check: 14%
Presentation: 14%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Aptive Environmental (Provo, UT) in Jun 2022
Interview
Very quick and they promote quickly. It was a simple interview with basic questions just be prepared to be on the phone forever when you start working. But all in all great experience 10/10 woukd recommend
I applied online. The process took 4 days. I interviewed at Aptive Environmental (Tulsa, OK) in Apr 2021
Interview
Emailed about interview opportunity and online interviewed with a recruiter. Offer was given after interview online and training began the following week. The details of the job were pretty straight forward on the online application about the hourly rate and job details. Positive recruiter was nice to speak with and answer any questions I had. I thought I was interviewing for a beginner position as a customer service rep, but after training I found I was moved to a management position within the customer service department that did include a commission structure. I then looked over another position a year later to find that the department I was working in was being dissolved, but the senior management offered for me to shadow the position and answered all of my questions with patience and positivity for me to make the best decision for myself to grow within the company.
Interview questions [1]
Question 1
Past customer service experiences, strengths and weakness.
I applied online. I interviewed at Aptive Environmental (Trooper, PA) in Oct 2018
Interview
Easy, basic questions was asked. The manager was very pleasant and understanding. Enjoyed the interview.I was asked about prov experience,, about myself,about my work availability. Was told what they want.