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      Arcadia

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      Customer Success Manager Interview

      Aug 27, 2022
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Arcadia (San Francisco, CA) in Jul 2022

      Interview

      Really bizarre experience. Spoke with a recruiter for about 15 minutes. The recruiter scheduled an interview. When it came time for the interview, no one showed up. I emailed to follow up, and was informed that the recruiter had messed up the date and time and we had to reschedule. Once I finally had the interview, the person I spoke with seemed completely unprepared, overwhelmed and read off a script. She didn’t have anything positive to say about the company. After the interview I received a “take home assignment” where I was to put together a presentation. I took a good 2 hours to put together a deck and send it over to the recruiter. The recruiter informed me the team would like to have another interview with me to go over the deck. I specifically asked the recruiter what the format would be and she told me it would NOT be a presentation, just more a discussion on the deck. When I showed up to the last interview the team expected a presentation. After the presentation we had a discussion. Everyone seemed like they were very uninterested and were visibly working on other things while I was speaking to them. Really strange and negative experience overall. Ended up taking an offer from a different company.

      Interview questions [1]

      Question 1

      Tell me about a time when you helped your company provide a solution to a problem and how you did it
      Answer question
      2

      Arcadia interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 20 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Arcadia overall takes an average of 20 days.
      • Common stages of the interview process at Arcadia as a Customer Success Manager according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Group panel interview:  25%

        Skills test:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Data Analyst(55) ;
        2. Software Engineer II(14) ;
        3. Software Engineer(13) ;
        4. Senior Data Analyst(8) ;
        5. Data Analyst Intern(7) ;
        6. Product Manager(5) ;
        7. Account Executive(4) ;
        8. Analyst(4) ;
        9. Account Manager(3) ;
        10. Manager(3) ;
        11. Sales(3) ;
        12. Software Development Engineer (SDE) II(3) ;
        13. Software Engineer(Internship)(3) ;
        14. Community Solar(2) ;
        15. Data Scientist(2) .


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      Jobs at Arcadia

      1 jobs in United States
      Senior Product Manager
      United States
      ·
      $131K - $235K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs