I applied through an employee referral. The process took 2 weeks. I interviewed at Arizona State University (Tempe, AZ) in Jul 2014
Interview
Positive, Friendly, Clarity in evaluation, Mostly tested communication and listening skills, ability to be trained and learn new DBMS, Two types of profiles: Customer Service and Tech Support; across On Phone assist and Chat assistance
Interview questions [1]
Question 1
Have you ever been in a conflict resolution situation before?
