I applied online. I interviewed at AspenTech (Boston, MA) in Sep 2017
Interview
Initial interview is via text on Google Hangouts. I was skeptical at first, until I went online to check it out. Even people on this site have talked about Hangouts. Likely because their head office is in USA and I`m in Canada.
Interview questions [1]
Question 1
What was your most difficult personal failure and how did you overcome it
I applied online. I interviewed at AspenTech (Singapore) in May 2025
Interview
Went through 2 rounds. First round was with HR. 2nd round was with 3 employees. During the 2nd round, one of tge hiring managers was more interested in his/her phone, which was rude.
I applied through a recruiter. The process took 2 weeks. I interviewed at AspenTech (Abu Dhabi, Abu Dhabi) in Dec 2024
Interview
The process was direct and easy to follow. I only did 2 interviews and both were pleasant. The focus was more on my relevant experience and expectations on the daily work.
Customer Service Representative applicants have rated the interview process at AspenTech with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 40% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at AspenTech overall takes an average of 25 days.
Common stages of the interview process at AspenTech as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -