Customer Service Representative applicants have rated the interview process at Aspira with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Aspira overall takes an average of 22 days.
Common stages of the interview process at Aspira as a Customer Service Representative according to 6 Glassdoor interviews include:
Phone interview: 21%
Drug test: 21%
One on one interview: 21%
Skills test: 21%
Background check: 11%
Group panel interview: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Aspira (Dallas, TX) in Aug 2020
Interview
Easy phone interview and follow up interview in person that lasted a total of 15 minutes very easy interview and was offered the job directly after the interview phone interview was around 5 minutes long total
Interview questions [1]
Question 1
What did you do when change was involved at your previous job
The interview process consisted of a one-on-one video meeting where I spoke directly with the customer support supervisor to discuss the position in detail about the role and responsibilities. The 30-minute interview was straightforward, with standard interview questions. I was offered the position towards the end of our interview.
I applied through an employee referral. I interviewed at Aspira
Interview
In-person interview that lasted about 30 minutes. Basic interview questions. I felt comfortable and it was easygoing. There were two people. I also had to read from some sample scripting.
Interview questions [1]
Question 1
Describe a time you handled a difficult situation.