I applied online. I interviewed at Assurant (Florence, SC) in Jul 2016
Interview
I interviewed for this position twice. At both interviews, two managers were present, and in both interviews, they seemed to be portraying the "good cop, bad cop" scenario. Overall, both interviews were very thorough while enlightening. My biggest complaint is I never heard back from Assurant after either interview. I think it is important to inform a person they did not get the job.
Interview questions [1]
Question 1
Please tell us about a situation in which your service disappointed a customer and how you handled it.
The person I got interviewed was very kind, set great expectations and I just did the interview yesterday, I’m hoping to hear good news because this is right up my alley!
Interview questions [1]
Question 1
Went over job history, name a time you had to think and use logic, name a time when you went above and beyond, etc
The interviewer asked performance based questions. Gave a very detailed job description and company overview. Great Manager did the interview and was easy to talk to. Not stressful like some interviews.
Interview questions [1]
Question 1
Tell me about a time that you turned a angry caller around and had a positive outcome.
Nivel de inglés requerido: al menos C1. Dos entrevistas grupales. La primera es mas breve, consta de 2 preguntas en inglés. A mi me preguntaron si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para est empresa. En la segunda te presentas, luego respondes 2 preguntas, y luego ven un caso puntual que te envían (todo en inglés)
Interview questions [1]
Question 1
si alguna vez había recibido feedback negativo de algún supervisor, y qué me motiva de trabajar para esta empresa.
- alguna vez tuviste que trabajar bajo presión, y en que situación fue
