Technical Support & Sales Representative applicants have rated the interview process at Asurion with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support & Sales Representative roles take an average of 6 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Asurion overall takes an average of 19 days.
Common stages of the interview process at Asurion as a Technical Support & Sales Representative according to 6 Glassdoor interviews include:
One on one interview: 23%
Other: 15%
Skills test: 15%
Phone interview: 15%
Drug test: 15%
Presentation: 8%
Background check: 8%
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There is a web assessment. They then will schedule a zoom interview with you. The interview lasts about 20 minutes. They test your internet speed and ask you some sales questions. You have to role play that you are selling a tech item to someone. You are then asked basic questions about your experience and how you would handle certain situations.
Ended up being bounced between multiple zoom rooms with confused applicants for 5 or so minutes before actually settling with the interviewer who was not clearly identified as being from Asurion.
I applied online. The process took 5 days. I interviewed at Asurion (Orlando, FL) in Jun 2023
Interview
It was pretty smooth just spoke with someone about role and told them about myself and my experience. Just be yourself no need to worry. It was virtual interview onsite.
Interview questions [1]
Question 1
Tell me about a sales experience where you had to turn around an irate customer
Easy, straightforward. The interviewer asked a few questions then checked my internet speed. Took about 3 weeks for the entire process due to background check. Must submit a background check and take a drug panel test before you are hired.
Interview questions [1]
Question 1
Where do you see yourself moving forward with Asurion?