Techincial Support applicants have rated the interview process at Asurion with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
They ask a lot of tech questions such as troubleshooting and the difference between iPhone and android. They don’t ask a lot customer support questions. Also need to know how to navigate both types of phone droid & iPhone.
Interview questions [1]
Question 1
How would you go about troubleshooting someone device.