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      Atlassian

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      Support Engineer Interview

      Feb 1, 2022
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Atlassian (Amsterdam) in Jul 2021

      Interview

      Communication was very fast after i submitted my application. The interview was about 4 rounds, after the initial phone screening with the recruiter, i did a technical interview with two engineers, here they general questions about Linux, networking, Web, DNS, Database, JSON, XML etc then i progressed to the next stage which is the values interview with one person - google Atlassian values. After that i was setup for a manager interview with two managers from different teams - they asked mostly prioritization questions and more about my previous experiences. And finally another technical interview with two engineers, this time it was more practical than the first interview.

      Interview questions [3]

      Question 1

      How do SSL work and different types of certificates?
      Answer question

      Question 2

      So many related databases questions
      Answer question

      Question 3

      what are the meaning of all this - JVM, JDK, SDK, XML, JSON, HAR File, threading, XmX
      1 Answer
      6

      Other Support Engineer Interview Reviews for Atlassian

      Support Engineer Interview

      Mar 31, 2026
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Atlassian (Bengaluru) in Sep 2025

      Interview

      Chill and easy. Interviewer were professional and it was around 1hr of 2 technical rounds each. 1 behaviour Round and last manager round. No HR round. Questions were mostly related to Cloud architecture and Basics of Web and internet

      Interview questions [1]

      Question 1

      What are Rest API and explain different http response code
      Answer question

      Support Engineer Interview

      Aug 17, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Atlassian

      Interview

      Good and fast process. Not very difficult, they offered more money in the end. This was a few years ago so maybe things have changed somewhat. Nothing to complain about

      Interview questions [1]

      Question 1

      Company values and what is important
      Answer question

      Support Engineer Interview

      Dec 5, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Atlassian in May 2024

      Interview

      The hiring staff was pretty proactive. Keep track of every steps and giving possible feedbacks However, got rejected after step before the last one because they accept internal transfer candidate. Which made me feel a bit of wasting of time..

      Interview questions [1]

      Question 1

      What's the approach you would take as an support engineer to help resolving customer's issue.
      Answer question

      Atlassian interviews FAQs

      • Support Engineer applicants have rated the interview process at Atlassian with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 36% positive. To compare, the company-average is 47% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Support Engineer roles take an average of 31 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Atlassian overall takes an average of 29 days.
      • Common stages of the interview process at Atlassian as a Support Engineer according to 11 Glassdoor interviews include:

        Phone interview:  25%

        Group panel interview:  19%

        One on one interview:  19%

        Skills test:  16%

        Presentation:  9%

        Other:  6%

        IQ intelligence test:  3%

        Drug test:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(614) ;
        2. Senior Software Engineer(281) ;
        3. Senior Support Engineer(82) ;
        4. Product Manager(67) ;
        5. Technical Support Engineer(65) ;
        6. Software Developer(58) ;
        7. Engineering Manager(52) ;
        8. Program Manager(50) ;
        9. Support Engineer(47) ;
        10. Principal Software Engineer(42) ;
        11. Senior Product Manager(38) ;
        12. Software Engineer(Internship)(34) ;
        13. Product Designer(33) ;
        14. Data Scientist(29) ;
        15. Senior Data Scientist(29) .


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    • Jobs at Atlassian

      13 jobs in United States
      Senior Solutions Engineer, Strategic
      United States
      ·
      $140K - $220K /yr
      (Employer provided)
      View job
      Senior Solutions Engineer, Strategic
      Washington, DC
      ·
      $140K - $220K /yr
      (Employer provided)
      View job
      Senior Solutions Engineer, Enterprise - Central & West
      San Francisco, CA
      ·
      $140K - $220K /yr
      (Employer provided)
      View job
      Senior Solutions Engineer, Enterprise - Central & West
      San Francisco, CA
      ·
      $140K - $220K /yr
      (Employer provided)
      View job
      Principal Solutions Engineer, Strategic
      San Francisco, CA
      ·
      $161K - $253K /yr
      (Employer provided)
      View job
      View all Support Engineer Jobs