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      Atlassian

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      Technical Support Engineer III Interview

      Nov 3, 2022
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Atlassian (Portland, OR) in Jun 2022

      Interview

      The interview process is getting through the gatekeeper talent person. Usually, to make sure you can communicate, you are interested and go over the position and your qualifications. Then consists of a technical interview that goes over like SQL (joins)and basic browser status code responses Ex what are status codes for 100, 200, 300, 400, 500. Then a Atlassian Values Interview and then a manager interview, then an interview with another support engineer and then final interview with another manager. Its a lot but after the technical interview, it is more of a conversation but they will still ask what have you done previously and what did you improve to take ownership etc. If you can handle a large number of interviews then you are ready. The recruiter will give you advice and coaching on how to best prepare for each interview.

      Interview questions [1]

      Question 1

      What was a customer service experience that you loved and why and vice versa, tell me about a time that a company just flat-out failed and what they did to make you unhappy.
      Answer question

      Atlassian interviews FAQs

      • Technical Support Engineer III applicants have rated the interview process at Atlassian with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer III roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Atlassian overall takes an average of 29 days.
      • Common stages of the interview process at Atlassian as a Technical Support Engineer III according to 1 Glassdoor interviews include:

        One on one interview:  25%

        Background check:  25%

        Skills test:  25%

        Phone interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(614) ;
        2. Senior Software Engineer(281) ;
        3. Senior Support Engineer(82) ;
        4. Product Manager(67) ;
        5. Technical Support Engineer(65) ;
        6. Software Developer(58) ;
        7. Engineering Manager(52) ;
        8. Program Manager(50) ;
        9. Support Engineer(47) ;
        10. Principal Software Engineer(42) ;
        11. Senior Product Manager(38) ;
        12. Software Engineer(Internship)(34) ;
        13. Product Designer(33) ;
        14. Data Scientist(29) ;
        15. Senior Data Scientist(29) .


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