Claims Representative applicants have rated the interview process at Auto-Owners Insurance with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 72.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 20 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Auto-Owners Insurance overall takes an average of 22 days.
Common stages of the interview process at Auto-Owners Insurance as a Claims Representative according to 16 Glassdoor interviews include:
One on one interview: 22%
Background check: 19%
Group panel interview: 13%
Phone interview: 13%
Drug test: 13%
Other: 9%
Personality test: 6%
Skills test: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Auto-Owners Insurance (Lansing, MI) in Jun 2024
Interview
I interviewed in person for 2 hours, with 4 separate individuals each taking the room for a 30 minute time slot. At first I was skeptical but after finishing the process, the 2 hours flew by and what I thought was going to be repetitive wasn't at all. The 4 interviewers all had different topics that they discussed and gave them all different viewpoints of myself.
I applied online. The process took 3 weeks. I interviewed at Auto-Owners Insurance (Lansing, MI)
Interview
Interview was with branch manager of PIP claims, interview asked me about my previous experience in insurance, heavy on customer service, organization, and communication. Interview lasted maybe 30-45 minutes, leadership was friendly and at the end shared they had additional candidates to meet with and provided me with a timeframe as to when I’d hear back, within a week.
I applied online. The process took 2 weeks. I interviewed at Auto-Owners Insurance (Indianapolis, IN) in Jul 2024
Interview
I applied online and a week later got a call to schedule an in-person interview at the Indianapolis office. The interview went extremely well. I dressed professionally and looked spotless. I answered all their questions professionally and with careful thought. Everyone was polite. A few days later, they sent me an automated e-mail saying they were not going to hire me and I never heard from them again. They only wasted my time.
Interview questions [1]
Question 1
Tell us about yourself. What do you like to do? What are your goals?