First, there's a general call with a recruiter, then a cognitive aptitude test to screen candidates. The test is pass/fail. After the results are sent to the recruiter, they set up an interview with a hiring manager. Finally, an interview with a couple of people at the job site. There are several issues with their process. First, using a test to screen people from the process is a lazy way to hire people. Secondly, you have to chase down people for communication and the next steps. Poor communication every step of the way. Finally, no one is on the same page, one person will tell you one thing and then the next will tell you something else. The poor communication and follow-up are quite ironic, considering they're hiring for a role that's heavily involved in communication and follow-up. The overall general confusion in the process speaks volumes about the company.