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      AvalonBay Communities

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      Related searches: AvalonBay Communities reviews | AvalonBay Communities jobs | AvalonBay Communities salaries | AvalonBay Communities benefits
      AvalonBay Communities interviewsAvalonBay Communities Customer Service Representative I interviewsAvalonBay Communities interview
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      AvalonBay Communities interviews FAQs

      • Customer Service Representative I applicants have rated the interview process at AvalonBay Communities with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 69.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative I roles take an average of 9 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at AvalonBay Communities overall takes an average of 22 days.
      • Common stages of the interview process at AvalonBay Communities as a Customer Service Representative I according to 4 Glassdoor interviews include:

        Skills test:  16%

        Phone interview:  16%

        One on one interview:  16%

        IQ intelligence test:  11%

        Personality test:  11%

        Drug test:  11%

        Background check:  11%

        Group panel interview:  5%

        Presentation:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Community Consultant(160) ;
        2. Leasing Consultant(60) ;
        3. Maintenance Technician(45) ;
        4. Sales and Service Supervisor(45) ;
        5. Community Manager(34) ;
        6. Manager(23) ;
        7. Maintenance Manager(21) ;
        8. Maintenance Supervisor(19) ;
        9. Concierge(18) ;
        10. Director(14) ;
        11. Senior Community Manager(11) ;
        12. Sales & Service Supervisor(10) ;
        13. Community Concierge(9) ;
        14. Customer Service Representative(9) ;
        15. Administrative Assistant(8) .


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      Customer Service Representative I Interview

      Apr 7, 2017
      Anonymous employee
      Virginia Beach, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at AvalonBay Communities (Virginia Beach, VA)

      Interview

      Applied online after hearing about position on job search engine. Received a call about two weeks later from a manager and asked a few basic questions about previous experience and if I would be able to handle sitting down all day. She then scheduled me for an interview with two supervisors. I came in four days later and interviewed with two supervisors. They liked my answers and asked if I had time to interview with a manager. I did-he also liked my answers. He then had be interview with one of his co-workers with the same title. I did so and she offered me a job on the spot. All interviews happened the same day. I then accepted the position. They emailed me some forms I had to complete to start a background test. Two days later took a urine drug screening. Whole process took about three weeks.

      Interview questions [1]

      Question 1

      Basic interview questions. They want to see that you are outgoing and are able to manage time as well as provide an engaging conversation.
      Answer question
      1

      Other Customer Service Representative I Interview Reviews for AvalonBay Communities

      Customer Service Representative Interview

      Aug 25, 2023
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at AvalonBay Communities (Greensboro, NC)

      Interview

      It was simple tests and emailed my resume. I had a typing test, a research and email test, upload my resume and a math test. I enjoyed it. It was quick but effective.

      Interview questions [1]

      Question 1

      What is your average words per minute?
      1 Answer
      avatar
      AvalonBay Communities response
      2y
      Thank you for taking the time to write a thoughtful review about your experience interviewing at AVB!

      Customer Service Representative Interview

      Apr 7, 2022
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience

      Customer Service Representative Interview

      Jun 29, 2017
      Anonymous employee
      Virginia Beach, VA
      Accepted offer
      Positive experience
      Average interview
      Average interview

      Application

      I applied online. I interviewed at AvalonBay Communities (New York, NY) in Mar 2022

      Interview

      My experience was very negative I applied and immediately got a phone interview with one of there senior HR people in the conversation it was determined that the i could work the position but the salary was entry level so I was offered a higher position .Two days later some other moron manger from the AVA called me we talked for 3 mins and made up to meet on a zoom interview a few days later and low a behold I never got the confirmation. He had the nerve to implied that my credentials where not Legitimate my advice to any one reading this post DO NOT APPLY TO ANY POSTIONS AT THIS COMPANY EVERYTHING THEY TELLL YOU THEY STAND FOR IS A LIE!!!!

      Interview questions [1]

      Question 1

      They asked me one question in the phone interview maybe two
      Answer question
      1

      Application

      I applied online. I interviewed at AvalonBay Communities (Virginia Beach, VA) in Jun 2017

      Interview

      This was extensive. An initial screening interview, then several interviews with different levels of management. They are looking for not only competency, but a good cultural fit.

      Interview questions [1]

      Question 1

      Attitude. The positive attitude is very important to the culture. So many questions about how one deals with problems, coworkers, management, etc.
      1 Answer
      2

      Jobs at AvalonBay Communities

      27 jobs in United States
      Community Concierge
      Vienna, VA
      ·
      $44K - $61K /yr
      (Employer provided)
      View job
      Community Concierge
      Baltimore, MD
      ·
      $44K - $61K /yr
      (Employer provided)
      View job
      Concierge (Part-Time)
      Washington, DC
      ·
      $44K - $61K /yr
      (Employer provided)
      View job
      Community Concierge
      United States
      ·
      $46K - $66K /yr
      (Employer provided)
      View job
      Community Concierge
      San Francisco, CA
      ·
      $46K - $66K /yr
      (Employer provided)
      View job
      View all Customer Service Representative I Jobs