Contact Center Agent applicants have rated the interview process at BMO Financial Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Contact Center Agent roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at BMO Financial Group overall takes an average of 23 days.
Common stages of the interview process at BMO Financial Group as a Contact Center Agent according to 2 Glassdoor interviews include:
Personality test: 22%
One on one interview: 22%
Phone interview: 22%
Skills test: 11%
IQ intelligence test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in May 2017
Interview
I applied directly on BMO, and received phone interview request two days later. The HR consultant is really friendly and helpful, and I did pretty well at phone interview, then I was asked to do the simulation test. Test is not hard or tricky, just a scenario for you to act as a call centre agent. Still waiting for the face to face interview. *fingers crossed
I applied online. The process took 6 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Apr 2019
Interview
I applied in May and I only got a call 4 weeks after that they wanted to consider me. Computer assessment, phone interview and then face to face interview. Overall it took approximately 6 weeks.
I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Jul 2018
Interview
There were three stages. Initial stage was a simulation and then a personality test. Next was a phone interview. Then you have the 1:1. Very friendly discussions. The 1:1 had a role play included. Key is to be consistent, a true personality fit for the job and specific in your responses.