Customer Service Representative applicants have rated the interview process at BMO Financial Group with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 80 user submitted interviews for this role. To compare, the hiring process at BMO Financial Group overall takes an average of 23 days.
Common stages of the interview process at BMO Financial Group as a Customer Service Representative according to 80 Glassdoor interviews include:
Phone interview: 35%
One on one interview: 24%
Background check: 16%
Skills test: 9%
Group panel interview: 5%
Personality test: 4%
Presentation: 4%
Drug test: 1%
IQ intelligence test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at BMO Financial Group (Calgary, AB) in Mar 2015
Interview
An Online interview with a video and a questionnaire. The quiz comprised several questions and interactive questions and answers to choose from, some of them multiple choice. As a preparation one could take test questions that were not recorded. Otherwise the interview was filmed on video! The questions covered the working status, work experience, work history, details about the person who is applying and preferred job location. The overall experience was that I don't like to be on video as i don't perform very well when I know that I am being filmed.
Interview questions [1]
Question 1
What are your weakest sides you would like to improve?
I applied online. I interviewed at BMO Financial Group (Toronto, ON)
Interview
I received an email from BMO inviting me to complete a video interview by BMO by a certain deadline after applying online with my resume & cover letter on BMO's career Workday website. The video interview presented questions one by one & I'd to record a response for each question. For each question, I've a max. of 3 attempts to record & answer it.
Interview questions [1]
Question 1
Why are you interested in the role and a career with BMO?
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.
I interviewed at BMO Financial Group (Thornhill, ON)
Interview
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)