I applied online. The process took 3 weeks. I interviewed at BMO Financial Group (Windsor, ON) in May 2024
Interview
You will receive virtual interview email from BMO. You can do the interview on laptop with camera or mobile phone with specific app installed. From there, you can practice as much as possible before starting the interview. On each interview question, the program will give you practice time around 3minutes before the actual interview start. After that, you keep repeating each different questions until you complete them.
Interview questions [1]
Question 1
1. Please provide your availability on a regular, ongoing basis based on our branch hours.
2. In your opinion, what are the Customer Service Representative's job duties and responsibilities?
3. Describe a time you dealt with an upset customer turning a negative into a positive. Please describe your approach and the steps you took to resolve the issue.
4. Tell me about yourself.
5. What is your salary expectation?
6. Describe a time you dealt with an upset customer turning a negative into a positive. Please describe your approach and the steps you took to resolve the issue.
I applied online. I interviewed at BMO Financial Group (Toronto, ON) in Jul 2026
Interview
Record 9 videos to answer the question; you have three times to redo the recording, and some have 180 seconds to prepare. Before the interview, it have mock question. Make sure you are in a quiet space
I applied online. I interviewed at BMO Financial Group (Toronto, ON)
Interview
I received an email from BMO inviting me to complete a video interview by BMO by a certain deadline after applying online with my resume & cover letter on BMO's career Workday website. The video interview presented questions one by one & I'd to record a response for each question. For each question, I've a max. of 3 attempts to record & answer it.
Interview questions [1]
Question 1
Why are you interested in the role and a career with BMO?
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.